How to commission bespoke furniture

We'll start off by having a conversation about the bespoke furniture that you would like to commission. Our initial conversation can be by email, over the phone or in person. The main things to think about are What furniture do you want to commission? Where is the furniture going to be? Do you have a timber in mind, or would you like me to work from your own tree? What are your timescales and how might your project fit into my current schedule and workload?

Following our initial conversation, we'll need to have a much more detailed discussion. Most often, this takes place at your home (depending on distance away from my workshop) but can be at my workshop or by phone, email or zoom.  This is an in depth discussion covering topics like aesthetics, functionality, materials, dimensions, finish, and the approximate schedule for both design and making phases. Where appropriate I’ll bring samples for you to look at. Further discussions, usually by phone or email may be appropriate to refine your brief.

Most often I present my design with a one to ten scale model made from the same timber and with the same finish as the final piece, there may be samples too. A written description complements the model and also gives a schedule for making your piece as well when payments are due.

It is unusual for much refining to be needed, but this is the stage where I make sure that you are completely happy with my design proposal. 

Once you've paid a deposit (usually 50%) to secure your materials, I'll be able to schedule workshop time for your project and give you an estimated completion date.

I’ll let you know when I’m about to start your project, and once work commences I'll provide regular updates. During this stage, you may wish to have photographs of the making process or come and visit my workshop.

Once your project is complete, the final payment is due and we can arrange a mutually convenient delivery date. You are welcome to collect your furniture from my workshop, although the larger pieces I usually deliver myself.